XERIUS

We worked on an improvement of lead qualification and on the conversion to partners. We integrated a 360°view on the Partner and on the End clients..

THE NEED

• Replace badly implemented Microsoft Dynamics CRM 4.0, done by a third party company
• Manage Leads, Partners & End Clients in one tool
• Create and track marketing campaigns

OUR VALUE PROPOSITION

• Microsoft Dynamics CRM2011: Leads, Accounts, Contacts and Marketing modules
• Integration with Customer Data Hub to improve Data Quality

B&D INVOLVMENT

• Requirements analysis
• Project Management
• Implementation and Customization of Microsoft Dynamics CRM2011
• Change Management