We helped Partena simplify and standardize their business processes in order to improve their customer services and their collaboration, with a shared calendar and tasks.
THE NEED
Implement a CRM tool that enables market-based segmentation, provide
cross-departmental customer overviews.
OUR VALUE PROPOSAL
- Microsoft Dynamics CRM: Accounts, Contact, Sales, and Marketing Modules
- Integration with Core applications: ACT.
- Integration with Corporate Web Site for Lead Generation (Web2Lead)
B & D INVOLVEMENT
- Requirements analysis
- Tool selection
- project management
- Microsoft Dynamics CRM Implementation and Customization
