As an expert, we offer you the opportunity to join a recognized company in the data and digital fields and to work on ambitious projects for the largest companies on the Belgian and international markets. We are looking for a technical Microsoft Dynamics consultant to be part of our team in Brussels. As a Microsoft Dynamics consultant you will work in our digital expertise practise where you will lead assessments, solution design and implementation of CRM solutions based on Microsoft Dynamics. You will work mainly in Brussels. Travel in Belgium and/or Europe is possible.
Business & Decision (B&D) is an international consulting, management and systems integration group which answers business needs by being a trusted partner for digital and data transformation. As part of the Orange group, B&D provide a full digital package to our clients: collaborative working methods, optimized performance of information systems and 360° customer relations all by harnessing the power of data.
To do this, B&D has 4 strategic offers to differentiate from our competitors:
B&D values excellence, respect and modesty from all our employees and we look for the following skills in candidates:
These values are found throughout the B&D organization from Managing Director down and that’s why B&D are certified as a Top Employer in Belgium for our “people-first” best practices in HR.
What do we expect?
• 3 to 5 years of relevant experience; • you need to have a strong experience in Microsoft Dynamics CRM implementations; • you have previous experiences in complex IT projects which include integration cross platform; • You are familiar with business processes such as Salesforce automation, marketing automation, service management & call center; • Fluent English + ideally one of the two national languages
Required Technical skills
Nice to have
• ETL knowledge (Scribe) • MS Dynamics third party app (N52, ClickDimenssion) • RESCO • Unified Service Desk